Memorial Cat Hospital in Houston Texas
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Patient Arrival Policy
For your protection, and that of others, all cats must be properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. Occasionally the doctor will offer drop-off appointments. A 'drop-off' means you could bring your cat at the time that works best for you and leave them with us for a couple of hours. Usually we will ask you to 'drop-off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and to give you discharge instructions. For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other cats.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks.
Memorial Cat Hospital offers the purr-fect retreat for our finicky felines. Even the most pampered cats will find our two level, custom built condos very comfortable. Each condo is spacious enough to accommodate two cats from the same family comfortably, and has two shelves for their lounging enjoyment.
Your cats comfort and well being is our main concern during his stay with us. Our caretakers are trained to monitor them closely for any medical problems or signs of illnesses.
Hospital Policy
Memorial Cat Hospital specializes in the boarding of cats requiring medical attention such as diabetics, thyroid disease, renal failure and hypertension. Our staff personally tends to these special needs guests to ensure they are receiving their medication properly, comfortable, and are minimally stressed.
Due to the high demand of our services, reservations are required. During school breaks, holidays, and in the summer months, reservations should be made at least 90 days in advance.
It is appreciated if boarders were dropped-off and picked-up between the hours of 8:00 am and 5:00 pm, Monday through Friday, and 9:00am and noon on Saturdays.